MEMORABLE CUSTOMER SUCCESS STORIES

Our unrivaled INTELLIGENT ACCOUNTABILITY™ services and solutions have brought great success stories and outstanding results to organizations around the country. Below are just a few examples of Salamander’s ability to add measurable value to our client’s mission of ensuring everyone goes home safely.

New Jersey Incident Management Team
PPE and POD Management in New Jersey, 2021

Overview

With hiking COVID numbers across the country, the New Jersey Incident Management Team (IMT) wanted to get a jump start at preparing for any spikes within their State. They began by setting up four field medical stations to help alleviate any potential overcrowding at the New Jersey hospitals. The field medical stations were located in Edison, Secaucus, East Orange, and Atlantic City. At the Edison, East Orange, and Atlantic City locations, the team created credentials for visitors and staff, which were used for on-scene / off-scene accountability. They also accounted for assets for the Department of Health by printing labels and tagging various items when inventorying equipment at the various sites.

Salamander Solutions Used

Outcome

At the field medical stations, New Jersey IMT created a credential for each personnel to use as they checked into and out of the facility. Salamander’s TRACK APP was then used to scan the credential’s QR code to quickly check personnel in or out throughout the day. Data collected through the TRACK APP instantly became available to the team so they could pull reports to see who had checked into the facility and how long they were there for.

Utilizing SalamanderLive, New Jersey IMT was able to accurately account for and database tens of thousands of pieces of equipment within 36 hours, with all priority items being tagged. One of the major benefits for the team was being able to enter a piece of equipment’s expiration date as well as being able to pull reports when items were running low or were beginning to expire.

For their consumable equipment, they created a roster sheet containing the equipment’s barcodes so they could easily scan from the roster sheet and issue out to the requestor using the INVENTORY APP. In addition to equipment being databased, over 1,000 items were photographed using the INVENTORY APP during the accounting process, enabling future visual accountability.

Using Salamander’s various reports, New Jersey IMT could see what personnel and equipment were on-scene at any time, in real-time. Since the equipment had been accounted for, the field medical stations could demobilize while the State could maintain awareness of the deployable-ready medical equipment on-hand.

An (Undisclosed) Police Department 1033 Program and Audit
Specialized Patrol Division prepares for 1033 Audit, December 2020

Overview

To date, thousands of Federal, Tribal, State, and Local Law Enforcement Agencies (LEAs) have participated in the 1033 Program. These agencies have met specific criteria and have been approved to be active members. The 1033 Program allows agencies to access obsolete / unneeded excess property turned in by U.S. military units around the world. Property ranges from military-specific equipment and vehicles to generic office furniture, computers, medical items, and shop equipment.

Salamander Solutions Used

Outcome

In December 2020, an (undisclosed) police department that is a Salamander ASSET MANAGEMENT customer and user was audited for the equipment and materials obtained through the government’s Law Enforcement Support Office 1033 Program. Using Salamander’s ASSET MANAGEMENT functionality and reporting, the department was able to quickly provide accurate asset information.

Prior to the audit, thousands of pieces of equipment and materials were imported into SalamanderLive. Photos of the equipment were also added into the system. From there, Salamander was used to account for the management, issuance, and return of all assets.

When the audit took place, the police department provided numerous reports and equipment documentation that were easily pulled from SalamanderLive. The first report listed all the items obtained through the 1033 program. For each piece of equipment, the police department reported on the equipment Status, ID, Item Name, Other ID, Serial #, Station, Receipt Date, Funding Source, Address, Parent ID, VIN, Organization Name, Cost, and Purchase Date.

Next, the auditor requested documentation, screenshots, and examples of equipment that had the following:

  • A parent item to other equipment
  • Currently not assigned
  • Has been assigned to an officer

Screenshots were provided from SalamanderLive of an item’s equipment profile, which displayed the requested information.

Lastly, the police department provided documentation and an explanation of how the 1033 equipment became labeled as a parent or child, and what that means for the inventory process and tracking of equipment. The police department gave the example of when emergency lights and sirens are permanently fixed to a police vehicle. In this case, a parent-child relationship was established between the emergency lights and the police vehicle to which they are attached. The vehicle would be considered the parent and the lights and sirens would be the children. This process helps track where certain equipment may be located.

Waukesha County, WI Vaccine Accountability
Personnel Accountability and Time Tracking at vaccination POD, March 2021

Overview

Waukesha County, WI is one of the POD locations in Wisconsin that is providing COVID-19 vaccinations to citizens.

Salamander Solutions Used

Outcome

“We continue to be successful with our personnel accountability and time-tracking at our vaccination clinic, in no small part due to [Salamander’s] systems,” said Alex Freeman, Emergency Management Planner, Waukesha County Emergency Management. The county has been using SalamanderLive, TRACK APP, and COMMAND to efficiently account for personnel and track their time at the POD. The county initially expressed concerns with COVID-19 and overcrowding at the check-in site, however, with two personnel using the TRACK APP they have been able to quickly check-in around 100 staff and rarely have a line to get in. Alex also stated, “we may be a relatively small-scale operation but so far we have delivered over 10,000 vaccine doses to our citizens.”



State of Florida Canvassing and Vaccine Distribution Accountability
Canvassing and Credentialing Accountability, Spring 2021

Overview

This spring, the Florida Division of Emergency Management (FDEM) used Salamander’s INTELLIGENT ACCOUNTABILITYTM features to credential and account for canvassers as well as strike team members and workers assisting at PODs to administer the COVID-19 vaccine.

Salamander Solutions Used

Outcome

As more vaccinations are becoming available for distribution, the State of Florida has started canvassing communities throughout the state. Thousands of temp workers from various staffing agencies are going door to door to provide important vaccine information to residents at their homes. To increase community safety, canvassers are wearing a Salamander credential. Each credential is quickly created within SalamanderLive by capturing personnel information and a photo, followed by on-the-spot printing of the credential.

Utilizing Salamander has allowed FDEM to not only provide an ID for temp workers, but to track the status (active, inactive) of each person, which increases security due to the large turnover usually seen with these types of positions.

Also, each of FDEM’s regional Incident Management Teams (IMT) have been outfitted with Salamander. The IMTs are managing the credentialing and accountability of workers and volunteers that manage vaccination PODs throughout the state. The TRACK APP is being utilized to track worker check-in / check-out at each of the PODs, and as each credential is scanned with the TRACK APP, SALAMANDER IDENTITY VERIFICATION (SIV) ensures the authenticity and status of the credential.

Minnesota HSEM Region 1 Provides Assistance During a Civil Disturbance
MN HSEM Region 1 Aids the Minneapolis – Saint Paul Metropolitan Area in May 2020

Overview

In May 2020, a civil disturbance began in the Minneapolis – Saint Paul area. The State of Minnesota Department of Public Safety put out a call for assistance to greater Minnesota to aid the City of Minneapolis, the Minnesota State Patrol Rapid Response Team, and the Saint Paul Police Department.

Salamander Solutions Used

Outcome

Minnesota’s HSEM Region 1 team responded to the call from the Minnesota Department of Public Safety to assist with tagging and tracking mutual aid, personnel, and greater Minnesota area agencies over a course of ten days. Several locations were set up, including the Multi Agency Command Center (MACC) along with two other staging and check-in areas. This is where MN HSEM personnel utilized Salamander’s RAPID TAG solution to account for responders entering and leaving the event.

It was important to be able to account for on-scene mutual aid and provide real-time situational awareness. MN HSEM found that RAPID TAG provided the flexibility and visibility they needed to capture information at both of the staging areas and the MACC.

During the event, MN HSEM needed some of their equipment updated and additional JIT training. Salamander quickly arrived on-scene to provide support. “The customer service we received was outstanding,” said Rich Hall, MN HSEM Region 1 Chair. With Salamanders support, the process at each of the locations became streamlined and those that were entered into the RAPID TAG solution received a wristband for future check in and out of the event. “It is an easy system to use, which is huge during an emergency,” said Jennifer Hauer-Schmitz, Emergency Services Director in Rice County. The information collected was also synced to Salamander’s COMMAND so those assisting at the MACC would know, in real-time, where people were located and assigned.

Rich Hall also stated that, “Several times since the incident, I have been asked by Homeland Security Emergency Management or the Department of Public Safety for information on if this person was there, can you get us that information, or can you send us a list of who all was there. For me Salamander made it pretty simple to do that. I could answer their questions, not only who was there but what agencies were there too. We could also track personnel from greater Minnesota area and make sure that they were arriving on time, that they did get here, and that they were utilized properly, we could see that with every report that came in.”

Following the event, MN HSEM Region 1 is continuing to work with Salamander to train and incorporate best practices learned from throughout the US. By building off of the successes during this event, and applying practices learned during ongoing training and exercises, MN HSEM Region 1 is prepared to provide INTELLIGENT ACCOUNTABILITY going forward.



Gilpin County, Colorado Vaccination Distribution Tracking
COVID-19 Vaccination Tracking beginning in December 2020

Salamander Solutions Used

Outcome

Gilpin County (Colorado) Emergency Management & Public Health implemented Salamander’s RAPID TAG system to create vaccination cards (credentials) for individuals in the county receiving the COVID-19 vaccination. The card has important details for the booster and provides the county with the ability to generate detailed reports on individuals passing through the POD, type of vaccination administered with LOT #, date / time of initial shot, and booster reminder. Gilpin County is one of numerous agencies using Salamander to account for resources at PODs.

Northwest Indiana Disaster Preparedness Symposium
25th Anniversary of the Roselawn Crash, Flight 4184

Salamander Solutions Used

Outcome

October 31, 2019 marks the 25th anniversary of the Roselawn Crash, Flight 4184. A flight from Indianapolis, IN to Chicago, IL that ended in tragedy, with all 64 passengers and 4 crew members onboard perishing. On October 29, 2019, Northwest Indiana Disaster Preparedness held a symposium in Schererville, IN to remember the disaster and to continue preparing emergency responders in the case that another accident should happen.

Salamander Technologies assisted with tagging 133 participants. Throughout the day the TRACK APP was used to scan participant badges to account for their time in sessions. Once the event ended, Salamander provided reports to show attendance throughout the day and hours participated by the attendees.

Robeson County - Hurricane Disaster Preparedness
Orange County Helping Robeson County During Hurricane Michael on October 10th, 2018.

Salamander Solutions Used

Outcome

When Hurricane Matthew hit the east coast, Robeson County found themselves without an accountability tool that they could use to track residents, employers, and volunteers. Orange County stepped in and introduced them to Salamander and it was at that time they saw an unlimited number of situations that they had been through that Salamander would have been beneficial for.

Within a couple hours of being introduced to the new system, Robeson County was up and running and had gained full control of the situation. Federal, State, County, Local, and surrounding Mutual Aid (over 103 agencies and 2000 personnel) were tagged using RAPID TAG at the EOC front door. With the printed RAPID TAGs, Robeson County knew exactly who was on-scene (with contact information) from each agency. “It was you, come in, you check-in, you wear your badge, and we know who you are, we know who is on-site, we know who you are when you walk into a room, and we knew what time you worked – how long and what shift,” said Chad Deese, Assistant 911 Director with Robeson County, NC. When the finance team asked for the number of hours people were checking in and checking out, the process was easy. With a click of a button the finance department had all the information they needed. “The time report was just amazing. The information that was able to be obtained and used by our finance department,” said Chad.

Last year when Hurricane Florence hit, Robeson County already had their own setup of Salamander in place. They started a mass production of hard cards for their responders – medical, police, fire, healthcare, and more. Before the storm had hit, 95% of their responders were tagged. As the storms were nearing, the county began to hold briefings and used RAPID TAG to check people in to have accountability on the agencies and people who were preparing themselves. With the experience of having utilized the powerfulness of Salamander to manage accountability during Hurricane Matthew, they were able to “start way early and be better prepared on the front end of the house.”

Robeson County recently added RAPID TAG EVAC and are excited to take their accountability a step further as they will be able help concerned callers about their family members and loved ones. “…the difference between day and night.” In the past they didn’t have any details to who was specifically in each of the shelters but just had a head count. With RAPID TAG EVAC they will be able to easily tell if they have made a rescue, what shelter or hospital they are at, and a phone number to contact.

Scott County Iowa Flooding – Donation Management
Flooding donation management supported by Salamander Channel Partner Midwest Card and ID Solutions on May 9th and 10th, 2019.

Salamander Solutions Used

Outcome

On May 9th and 10th, Midwest Card and ID Solutions, Salamander’s Kansas City-based partner, assisted Scott County, Iowa (Emergency Management) with the ability to manage donations for the recent flooding in Scott County (Davenport area). It was important for Scott County EM to account for the items being donated to the affected flood victims (residents). Utilizing Salamander’s SalamanderLive and INVENTORY MANAGEMENT APP, Scott County EM/CERT team members were able to easily account for items leaving the Salvation Army facility.

Once donated items were brought into the facility, CERT teams members utilized the “Equipment” side of SalamanderLive to enter 105 unique consumable items into the database with a quantity on hand. These products included things like cases of water, flood clean-up kits, buckets, bleach, gloves, masks, and more. Throughout the first 4 days, the Salvation Army donations center has donated over 4,200 items to the affected community.

Scott County EM also wanted to TRACK where the donated items were going. By utilizing Salamander’s RAPID TAG, the volunteers were able to scan a state issued ID card/ driver’s license and create an incident specific ID card for the affected residents of Scott County, Iowa and Rock Island County, Illinois. RAPID TAG was then re-used if residents returned to the Donations Center for additional items in subsequent days. Once residents received the donated goods, the Salamander INVENTORY APP was utilized on 3 iPAD devices for the CERT volunteers to check-out items leaving the facility, associate the goods to a resident/city, and have accurate reporting for FEMA.

Media Coverage

Visit Newsfeed on Mississippi River Flooding Update

Visit Newsfeed On Salvation Army & Davenport Donation Center

2nd Annual British Columbia Wildfire Training Symposium
A preplanned event worked by Salamander representative Rob DeVaun starting on May 7, 2019.

Salamander Solutions Used

Outcome

Penticton, British Columbia, 5.7.2019 – The Penticton Fire Department hosted the 2nd annual British Columbia Wildfire Training Symposium, which featured numerous classes and an elaborate wildfire exercise. 152 firefighters/personnel and 48 apparatus from 39 departments throughout British Columbia participated in the event, all of which were fully tracked and accounted for by using Salamander Intelligent Accountability solutions.

Accountability efforts were organized by the New Westminster Fire Department, under the guidance of Chief Tim Armstrong.

The majority of participants were pre-credentialled using SalamanderLive, though a handful of firefighters and all 48 apparatus were issued tags in the staging area using Salamander’s RAPID TAG. The apparatus tags were placed in the windshield of vehicles and on the doors of trailers for easy visibility.

Salamander’s TRACK APPs were used by team leaders and accountability officers to scan the ID badges of all participants and account for all activity throughout the event. As team leaders accounted for their team members in the field, a common operating picture was established and visible at the command post. Jointly using Command, which displays all accountability information in an ICS chart format, and the TRACK APPs ensured that given the mountainous landscape, responders experienced issues with their radio communication. Within the TRACK APP, team leaders were able to quickly search for the phone numbers of individuals involved in the event, allowing for communication to resume.

Throughout the event, a total of 6,032 responder hours and 1,583 equipment hours were accrued. Based on the costs associated with each person and piece of equipment, the total cost of the event was $821,087, a number that was automatically calculated and visible in real time within Salamander’s reporting tool.

45th Grand Prix of Long Beach
A preplanned event starting on April 12, 2019.

NCAA Final Four
A preplanned event starting on April 5, 2019.

Super Bowl LIII
Salamander Channel Partner, Bridgeway Solutions, assists AFCEMA with responder badging at Super Bowl LIII starting on February 3, 2019.

Salamander Solutions Used

Outcome

Bridgeway Solutions, Salamander’s Atlanta-based partner successfully assisted Atlanta-Fulton County Emergency Management Agency (AFCEMA) with tagging and tracking personnel and equipment from over 25 regional agencies during the Super Bowl LIII.

The primary focus for Bridgeway’s team was to badge and track the emergency medical units and their vehicles as they arrived at the EOC. Using SalamanderLive, custom IDs were created and issued to city and county responders including representatives from Fulton, Gwinnett, Roswell, Cobb, Clayton, Atlanta City, and College Park. Using COMMAND and TRACK, each individual and piece of equipment was scanned into an assignment showing their placement on-scene.

During the Super Bowl, approximately 30 screens were in use at the EOC, displaying data critical for planning and monitoring response.

Atlanta Mayor Keisha Lance Bottoms referenced key Salamander talking points during a pre-Super Bowl interview with MSNBC. She mentioned the importance of “bringing agencies together: Fed, State, Local” and the key to delivering a successful event like the Super Bowl is the result of "preparation, prayer and talent."

Media Coverage

Visit Newsfeed on Salamander by Mayor of Atlanta

Jayme Closs Search and Rescue Efforts
A large scale event starting on October 15, 2018.

Hurricane Florence Response
A large scale event starting on September 14, 2018.

X-Games Minneapolis 2018
A preplanned event worked by Salamander representative Rob DeVaun starting on July 19, 2018.

X Games Minneapolis 2018 was an action sporting event that took place July 19–22, 2018, at U.S. Bank Stadium in downtown Minneapolis, Minnesota.

Hawaii’s Kilauea Volcano Eruption Response
A Large Scale Incident worked by Salamander representative Rob DeVaun starting on May 17, 2018.

City of Indio Functional Exercise
Disaster preparedness sponsored by the city of Indio

Overview

The city of Indio in Riverside County, California conducted a functional exercise. The exercise scenario focused on a vehicle borne improvised explosive device during a regional event conducted at the Indio Polo Grounds. The exercise consisted of two four-hour blocks with A and B shifts at the City of Indio Emergency Operational Center.

Salamander Solutions Used

Outcome

On February 22, 2018, the city of Indio conducted an exercise to prepare and plan for a technological/vehicle borne improvised explosive device (IED) emergency situation. During the exercise, many organizations from the surrounding area participated to ensure its success. The exercise consisted of operational coordination, situational awareness/assessment and plan development to ensure the safety of the attendees at the mock incident.

During the exercise, the participating organizations warned the public of the incident and kept them informed of the scenario. A simulated briefing was held at the Emergency Operational Center to develop a situational assessment summary of the incident. Teams were able to identify positions staffing levels of OP1, OP1, and OP3 within one hour of EOC activation. During the exercise, 72 people were TRACKED from 12 different agencies (Indio Office of Emergency Management, Indio Police Department, American Red Cross, R.A.C.E.S, Riverside County EMD, Twenty Nine Palms, Cathedral City Fire Department, and the Chamber of Commerce) over an 800 hour period (includes volunteers).

After the exercise was completed, a simulated damage assessment with Public Works/Construction Branch was conducted. Additionally, a demobilization plan was developed to coincide with End Ex.

Salamander Technologies would like to thank the following organizations for their participation in the exercise:

  • US Department of Homeland Security
  • California Governor’s Office of Emergency Services
  • Cal FIRE
  • County of Riverside Sheriff’s Department
  • County of Riverside Fire Department
  • City of Indio Office of Emergency Management
  • City of Indio City Council
  • City of Indio Department of Planning and Engineering
  • City of Indio Department of Economic Development
  • City of Indio Department of Public Works
  • City of Indio Police Department
  • JFK Hospital
  • City of Coachella
  • Coachella Valley Water District
  • Indio Water Authority
  • Desert Sands Unified School District
  • American Red Cross
  • Imperial Irrigation District
  • City of Rancho Mirage
  • City of Cathedral City Fire Department
  • Spotlight Casino (29 Palms Band of Mission Indians)
  • Fantasy Springs Casino (Cahuilla Tribe Cabazon Band of Mission Indians)
  • NUSURA Inc








MABAS Illinois Training Summit
Event conducted by MABAS

Overview

MABAS Illinois (Mutual Aid Box Alarm System), in partnership with IEMA (Illinois Emergency Management Agency), hosts an annual Command Training Summit for fire, EMS and specialized incident operational teams. MABAS Illinois celebrated their 50th anniversary on February 5th – 7th, 2018 and utilized the Salamander’s INTELLIGENT ACCOUNTABILITY™ suite to TAG, TRACK, & REPORT attendee participation.

Salamander Solutions Used

Outcome

It was actually a good opportunity to show them how easy it is to use [Salamander] - Plans Branch Chief at MABAS Illinois

Every year, MABAS employees meet for an annual training summit that encompasses various breakout sessions, lunches, dinners and general assemblies. “We had SalamanderLive running at the reception area and had cards pre-printed for people that registered ahead of time. If people walked in to register, we could pre-print ID cards right there for registration,” said Plans Branch Chief at MABAS Illinois. “All our employees are there, so it was a good opportunity to show [employees] how easy it is to use [Salamander] and show them the end results – how [Salamander] keeps TRACK of everybody.”

This year, the Salamander solutions helped MABAS successfully TRACK 400+ attendees utilizing TRACK APP and RAPID TAG, and provided complete situational awareness of class/assignment participation by utilizing COMMAND. “[Training summit registration] is pretty similar to when you to have a disaster.” Chief continues, “All firefighters that respond are credentialed with, what we call, tier two cards that have a [Salamander] barcode. Firefighters would go through the credentialing center and we would scan them in before they were given a task. So, this training summit showed our people how easy it actually is to utilize Salamander and watch it work.”

The TRACK APP was phenomenal. We use the TRACK APP on our cell phones and it kept up with the crowd. We scanned in 121 people in 3 minutes for lunch. - Plans Branch Chief at MABAS Illinois

“The TRACK APP was phenomenal. We use the TRACK APP on our cell phones and it kept up with the crowd. We scanned in 121 people in 3 minutes for lunch, which I thought was pretty awesome,” said Plans Branch Chief at MABAS Illinois. “At first, we thought that people were going to be a little reluctant to be scanned. But, believe it or not, people were walking up to us saying, ‘I didn’t get scanned in’ and, ‘I need to get scanned.’ That was a positive note for us. It just shows you that society, today, is used to being scanned and everyone wants to be scanned in.” Historically, MABAS provided attendees with a nametag that could be worn around the neck and manually tracked attendance through spreadsheets. This year, for MABAS’s 50th anniversary, they were able to customize their attendee TAG template with their official logo and a 50-year anniversary ribbon utilizing ID DESIGNER, making it more official than years prior.

“Overall, the biggest benefit of using and learning the Salamander system [during the training summit], is that it’s not as hard as we think it is,” said Kim Szlak, Administrative Specialist at MABAS Illinois. For efficiency and validation, MABAS utilized Salamander to automate reporting for reimbursement and accurately document continuing education hours for all dispatchers that attended sessions. Chief Littlefield explains, “It took us from paper and pencil to a more technological system. The reports that we are able to produce [using Salamander] are a more attractive and look more professional than a hand-written report. From an accountability standpoint, it’s well-organized and the capabilities of printing reports is very helpful.”







Super Bowl LII
A preplanned event worked by Salamander representative Robert Riess and Rob DeVaun starting on January 25, 2018.

Salamander Solutions Used

Outcome

Prior to the Philadelphia Eagles competing against New England Patriots at the U.S. Bank Stadium in Minneapolis, Minnesota, roughly 4,000 personnel / responders from over 100 agencies were credentialed using SalamanderLive. The credentials would be used for accountability and access permission throughout the 10-day event. Participating agencies submitted their respective teams’ information so that the credentials could be generated, shipped to each agency, and provided to each person prior to arriving on location. Personnel who arrived without a Salamander credential reported to a specific location, where a credential was created using SalamanderLive.

The thousands of personnel who checked in and out of their respective assignments each day passed through one of the many staging and checkpoint locations set up throughout Minneapolis. Numerous Salamander TRACK APPs were present at each location and were used to scan the credentials of personnel / responders, placing each responder into their assignment for that shift.

As accountability was managed in the field using TRACK APPs, all of the data was sent to SalamanderLive for real-time reporting. Additionally, the information from the field was sent to the Multi Agency Command Center (MACC), where numerous instances of COMMAND displayed the accountability information in an ICS Chart format. All information captured was automatically included in the Salamander reports and were pulled from SalamanderLive after each operational period and at the end of the event. After the event, the Minneapolis Police Department and Salamander Technologies met for an After Action Review, where MPD cited situational awareness, the ability to pre-build incidents, and Salamander’s support as being some of the contributing factors for continuing to use Salamander to manage accountability moving forward.

Cornhuskers Game Day Events
Events conducted by the University of Nebraska-Lincoln Police

Overview

Approximately seven times per year, the University of Nebraska hosts a sell-out game day for the Nebraska Cornhuskers football team with crowds that nearly doubles Lincoln’s population size. It takes the management from University Police and event staff, and support from Lincoln Lancaster County Emergency Management Agency to ensure the safety of the people in and around the stadium. With the aid of Salamander, the University Police can ensure the right resources are stationed and tracked at the right time no matter what agency responders belong to.

Salamander Solutions Used

Outcome

“Lincoln’s population is right around 265,000 people. On game day, if you can imagine, we have about 90,000 fans in the stadium and close to another 100,000 that surround the stadium,” said Shannon McVaney, Emergency Management Specialist at the University of Nebraska-Lincoln. “All University Police personnel have been entered into SalamanderLive and carry their badges with them. Through our partnership with the city’s EM Agency, we have also been provided battle books with law enforcement, fire and EMS responders that are within the city of Lincoln and Lancaster county jurisdiction that receive RAPID TAG badges.”

By utilizing RAPID TAG for game day, University Police command know that the resources on their incident action plan are on-site or if someone came in place of them. As well, they TAG and automatically TRACK the hours worked by outside law enforcement, fire and EMS responders over an approximate 12-hour period. “The city of Lincoln’s law enforcement officers don’t work on game day until the 1st quarter because they are working the streets to help traffic flow. At some point, officers switch from their incident in the city and come work our event,” said Mark Robertson, Emergency Manager at the University of Nebraska-Lincoln. “RAPID TAG allows us to know if they arrived on-scene. After the game, the reports generated by Salamander will reflect to us is when, exactly, they showed up. When they’re not working our event, they are getting paid by the city, but when they are working our event, the University pays for their hours.”

RAPID TAG is also utilized for tracking equipment that is provided to responders coming from outside of the county’s jurisdiction. Shannon clarifies, “We’ve developed a system using SalamanderLive to TRACK who is receiving our radios. If a call comes in, our dispatchers can look up who has that radio in SalamanderLive and contact that responder. It also ensures that every radio that was checked out, we will get back at the end of the event.”

“Ultimately the SalamanderLive has provided us with better accountability”, said Mark. “We would like to have a lot more resources than we do. Because of the influx of people into the city, we have to share our resources wisely. By using Salamander’s solution, we can identify and TRACK what resources we have and use them intelligently.”







Tift County Faces Hurricane Irma
Disaster preparedness conducted by Tift County Fire Rescue

Overview

During early morning hours of Sept. 11, 2017, Tift County residents and Tift County Fire Rescue were in the direct path of Hurricane Irma. The Category 5 storm had already devastated many states along the coast as it made its way up from the Caribbean. In preparation for Hurricane Irma, Command staff utilized Salamander Technologies to ensure that multiple agencies and units throughout Tift County were pre-staged for impact.

Salamander Solutions Used

Outcome

On Sunday evening, prior to Hurricane Irma approaching Georgia, Salamander Rep. Mark McColman received a call from Tift County for assistance. “Tift County Fire Rescue is fairly new to Salamander Technologies.” said Jason Walker, Lieutenant at Tift County Fire Rescue. “[Salamander has] always been very professional and easy to work with. Mark was quick to assist by instructing us on how to join two COMMAND modules together. If not for the tremendous resources within the Salamander community, our emergency situations and experiences would not have run as smoothly.”

“During the course of the storm, Command staff used Salamander to TRACK the availability and location of over 200 personnel and 60 pieces of apparatus, patrol cars, and equipment,” said Lieutenant Walker. “We kept complete accountability while answering more than 200 calls for service.” By utilizing the combination of Salamander’s RAPID TAG and TRACK solutions, Tift County successfully achieved interoperability between medical squads, law enforcement officers (from two separate agencies), fire apparatus (from two separate agencies), public works personnel, the Red Cross and the Good Samaritan Shelter to ensure the safety of civilians.

“We always knew where our personnel and units were assigned. Salamander played a huge role in making this event successful for all first responders involved,” said Joey Fowler, Fire Chief at Tift County Fire Rescue. “Last year in a similar event, we experienced difficulty maintaining accountability of our personnel. However, for this event we were prepared with Salamander. I can tell you the Salamander system has proven itself to us and other local agencies.”

“Over the past 12 years, I have personally taken part in several storm details,” said Lieutenant Walker. “This was my first time utilizing Salamander’s INTELLIGENT ACCOUNTABILITY™ tools and was by far the smoothest operation I have ever been a part of.”

Salamander Technologies would like to recognize the personnel from Tift County Fire Rescue, and all the agencies and volunteers that aided the Tift County community during this time of state emergency. You are all true heroes.



X-Games Minneapolis 2017
A preplanned event worked starting on July 13, 2017.

X Games Minneapolis 2017 is an action sporting event that took place July 13–16, 2017, at U.S. Bank Stadium in downtown Minneapolis, Minnesota. This Summer X Games was the first held in the Midwest and the first of two X Games events to be held in the state of Minnesota.

New Orleans Full Scale Exercise
A full-scale exercise conducted by Mark McColman and Robert F. Riess, on May 17, 2017.

Overview

On May 17th, 2017, Salamander Technologies was hired by Amec, Foster, and Wheeler to come in and perform accountability for the New Orleans, LA full-scale evacuation exercise. The pre-planned exercise consisted of evacuating volunteer ambulatory and non-ambulatory patients from the New Orleans Convention Center to the Louis Armstrong New Orleans International Airport.

Amec, Foster and Wheeler feel that accountability is a key element for this type of exercise, so they brought the Salamander team on board to help due to previous successful events (as seen with the Active Shooter exercise at Slutger Stadium).

Solution

468 people were successfully credentialed and tracked utilizing Salamander’s COMMAND, RAPID TAG, and TRACK APP which were housed in Salamander’s MACCC™ (Mobile Accountability, Command, and Control Center).

The exercise included volunteers, New Orleans Fire Department, New Orleans Police Department, LA Dept. of Family Services, the New Orleans OEM, the LA OEM, the American Red Cross and many more.

Outcome

With SalamanderLive™, the NOLA evacuation exercise proved to enable walk-in credentialing capabilities and expedited coordination. Overall, the exercise was a huge success.









Multi-Juristictional Search Exercise
Trans-Care in conjunction with Salamander Technologies May 12th – 14th, 2017.

Overview

The North Corman Park Search and Rescue (NCPSR) successfully hosted their first large-scale search and rescue exercise in an urban area that involved multiple agencies, volunteers, and media. The intent of the exercise was to build on a strong skill set of the Ground Search and Rescue (GSAR) Community in Saskatchewan, Canada through a formalized approach to ICS and its Incident Management Principals. Such principals that were tested in this exercise included: communications, personal accountability, GIS mapping, deployment of teams and crews, ICS structure, identifying and validating credentials of personnel, and equipment inventory. Salamander Technologies was deployed to Saskatoon to assist in utilizing the INTELLIGENT ACCOUNTABILITY™ product suite.

To make this exercise as realistic as possible, the entire community was involved to reenact a missing person scenario. The exercise started with the Dalmeny Police Service being notified of a missing male dementia patient from a private residence.

Solution

The Salamander INTELLIGENT ACCOUNTABILITY solutions that were utilized throughout the event included SalamanderLive™, RAPIDTAG, COMMAND, TAG APP, TRACK APP, and GIS Mapping. All solutions were linked with COMMAND to give Incident Command a full operational picture at any given time.

Prior to the event, pre-credential ID badges were produced, and during the event scene specific credentials were produced for volunteers, media personnel and distinguished guests by utilizing RAPIDTAG.

Outcome

The NCPSAR group successfully tracked and reported 112 responders throughout the two-day event in their mobile Command Vehicle. Due to the severe cold weather and large search radius, all responders were assigned groups and deployed in alternating units. SalamanderLive was used to track how many hours each responder had been active in the field, which unit they belonged to, which active group their unit replaced in the field, and what areas they have already searched. The TAG APP helped to track certain individuals visible on the TRACK APP and GIS Mapping. The Incident Commander located in the Mobile Command Centre used COMMAND to see which resources were in the staging area and which were out searching.

Inclusive of this exercise, one of the responders staged a personal injury. With the help of SalamanderLive, the Commander knew where the injured responder was located, who he was with, how long he had been in the field, and locate another responder with the proper credentials to assist the injured. In addition, they documented which hospital the responder was sent to for medical treatment.

With real-time technology deployed, the NCPSR found the missing patient, sooner than expected and only encompassed two of the three days assigned to the exercise. At the end of the event, detailed reports were populated providing information such as who participated, which agencies the individuals were from as well as the total duration of time everyone worked. In total, over 1,088 activity hours were tracked with to-the-second time records for each responder.

In an article from the Clark’s Crossing Gazette, the NCPSR Information Officer, Devon King, stated, “I think it’s been successful as far as people learning new skills, testing the equipment, and creating a sense of camaraderie among the participants.”

See Article.









43rd Toyota Grand Prix of Long Beach
A preplanned event worked by Salamander representative Mary Harris starting on April 7, 2017.

Overview

On April 7th-9th, 2017 Salamander Technologies and the Long Beach Fire Department assisted with the 2017 Toyota Grand Prix held in Long Beach, California. Measures were taken to ensure the safety and accountability of the individuals working and volunteering for the event.

In order to manage such a large event, a substantial number of workers and volunteers were staffed to ensure public safety and event organization. One organization that staffed this event was the City of Long Beach Fire Department, ready to act in case of an emergency. Salamander worked alongside the fire department to aid in ensuring the safety and accountability of the individuals working and volunteering for the event.

Solution

The Salamander Intelligent Accountability™ solutions that were utilized throughout this event included SalamanderLive™, RAPIDTAG, COMMAND, 01 TAG App, 02 TRACK App, and GIS Mapping. All solutions were linked with COMMAND to give IC/Race Command a full operational picture at any given time. Scene-specific tags, which included photographs and credentials of the volunteers, were printed prior to the event on-site. The quick use of RAPIDTAG allowed the IC/Race Command to track event staff from other nearby agencies allowing for full interoperability.

The Long Beach Fire Department is a member of SCAAP (Southern California Accountability Alliance Partners), which includes seven different departments in Southern California. When they invited these agencies to join this event, they quickly printed tags during the event, which allowed for full interoperability.“The system was very easy to learn. From the time someone came to check in, to taking their picture, to getting their tag done, we had it down to about 1 minute,” said Meiers.

Outcome

Utilizing Salamander’s suite of accountability solutions, the Long Beach Fire Department successfully tracked and reported 198 responders throughout the 3-day event in their mobile operations center. At the end of the 3-day event, detailed reports were populated providing information such as who participated in the event, what agencies the individuals were from, and the total work duration for the purposes of optimal reimbursement. SalamanderLive tracked resources in real-time allowing the IC/Race Command to have full situational awareness. Salamander would like to thank Paul Meiers and the entire staff at the Long Beach Fire Department for their commitment and dedication in the pre-planning of this event.





+ 1.1M

CREDENTIALS HAVE BEEN ISSUED USING THE SALAMANDER PLATFORM

+ 30K

FEDERAL, EMERGENCY SERVICE, AND HEALTH AGENCIES ARE USING THE SALAMANDER PLATFORM