For convenience, below is an easy access to solution installation guides and links to download the mobile applications!
Please make sure your software is up-to-date. To check your software version, click the "About" option in the software. Links below will also include the most up-to-date sub version (example: 5.0.1 )
If you need more information, please contact support.
Salamander Software Installation Requirements
TAG APP
TRACK APP
INVENTORY APP
ANDROID MOBILE SPECS
| Platform | Android | ||
| Cellular Data Used per Record | 1k | ||
| Supported MFG's | Google (Pixel / Nexus), Samsung, Motorola, Asus, Acer, Panasonic, HP, LE | ||
| APP Name | TAG APP | TRACK APP | INVENTORY APP |
| Operating System | Android 8.0 or above | Android 8.0 or above | Android 7.0 or above |
| Storage Size on Device | 23.60 MB | 24.89 MB | 69.69 MB |
| Rear Facing Camera | YES - Minimum 5 megapixels at 1080p | ||
| Available on Phone | YES | ||
| Available on Tablet | YES | ||
iOS MOBILE SPECS
| Platform | Apple | ||
| Cellular Data Used per Record | 1k | ||
| Supported MFG's | Apple |
||
| APP Name | TAG APP | TRACK APP | INVENTORY APP |
| Operating System | iOS 9.0 or above | iOS 15.6 or above | iOS 13.0 or above |
| Storage Size on Device | 14.8 MB | 27.0 MB | 35.2 MB |
| Rear Facing Camera | YES | ||
| Available on Phone | YES | ||
| Available on Tablet | YES | ||
PC BASED SOFTWARE | VERSION | GUIDE |
|---|---|---|
Version 4.0 |  | |
Version 5.0 * | | |
Version 4.0 | | |
Version 4.0 | ||
*If your PC is not running on Windows 10 OS, for RAPID TAG, you will need v4.0. Please contact support for the correct software. | ||
PC SOFTWARE Minimum System Requirements
| Software | COMMAND | ID DESIGNER*, PRINT CONTROL, RAPID TAG, RAPID TAG EVAC |
| Processor | 1.4 GHz | 1 GHz |
| RAM | 3 GB | 2 GB |
| Screen Resolution | 1024 x 768 | |
| Free Hard Disk Space | 8 GB | 1 GB |
| Free Hard Disk Space | 1 | 3 |
| Internet Information | IIS 7.5 or above | N/A |
PC SOFTWARE AND OPERATING SYSTEM REQUIREMENTS
WINDOWS OPERATING SYSTEMS:
- Windows 11 (x64) - works with COMMAND, RAPID TAG (version 5.0), RAPID TAG EVAC, and ID DESIGNER
- Windows 11 (ARM64) - Not Compatible
- Windows 10 (x86 or x64) - works with COMMAND, RAPID TAG (version 5.0), RAPID TAG EVAC, and ID DESIGNER
- Windows 7 Home Premium or above (x86 or x64) - works with COMMAND, RAPID TAG (version 4.0 or earlier), RAPID TAG EVAC, and ID DESIGNER
An internet connection is required for downloading software, licensing PC applications, and synchronizing data to SalamanderLive™ during an event.
*NOTE: ID DESIGNER is not compatible with Microsoft Surface Pro tablets.
DISCONTINUED PRODUCTS: MobileExpress, Mobile ICS/EMS, ResourceMGR, ResourceMGR Web, and interTRAX Exchange.
