24 / 7 Support
Because events can happen at anytime, our support team is always ready to handle any support questions.
877-430-5171
On-Site & Remote Training
We provide only the best subject matter experts when conducting trainings. Our trainers are not only experienced with our solutions but also with use cases on how to adapt Salamander to your existing workflows.
Our learning center,
located in SalamanderLive, provides users with free access to hundreds of materials that are designed to educate users on everything that Salamander has to offer.
Salamander offers FREE Monthly Trainings on specific features and use-case scenarios. Learn how to use the tools your organization is subscribed to or just join us to learn more about our offerings. Feel free to ask our training expert questions during the call so you feel confident using SalamanderLive and our additional accountability solutions. Use our Contact Us form to send us any topics or scenarios that you would like to be trained on and we will add them to our training consideration list.
Upcoming Trainings
FREE TRAINING: Webinar - Parent - Child Inventory Issuance & Return
Presenter: Lia Holtrop - Director of Training
Join us as we dive into the newest Inventory functionality that enforces the asset hierarchy for items being issued or returned.
Tuesday, Sept 15, 2026: 11 AM - 12 PM EDT
Wednesday, Sept 23, 2026: 2 PM - 3 PM EDT
FREE TRAINING: Webinar - SalamanderLive - Custom Qualifications & Training
Presenter: Lia Holtrop - Director of Training
Join us as we walk through the process for adding custom qualifications and training into the SalamanderLive database. In this training, we will cover:
- Access requirements to the Qualifications & Training master database
- How to add and organize folders within the available tiers
- How to add new and existing qualifications and training to folders
- Prerequisites, special criteria, and details
- How to assign qualifications and training to personnel records
Tuesday, Oct 13, 2026: 2 PM - 3 PM EDT
Wednesday, Oct 21, 2026: 11 AM - 12 PM EDT
FREE TRAINING: Webinar - Tagging & Tracking with RAPID TAG
Presenter: Lia Holtrop - Director of Training
Join us as we cover everything you need to know about the RAPID TAG solution, including:
- Setting up the RAPID TAG kit
- Creating / Ending a RAPID TAG event
- Checking in / Checking out resources
- Printing RAPID TAG IDs
- Viewing reports
Wednesday, Nov 11, 2026: 11 AM - 12 PM EST
Tuesday, Nov 17, 2026: 2 PM - 3 PM EST
FREE Event / Exercise Consultations
Salamander is offering FREE Training Consultations to customers who are interested in having a one-on-one session with a Salamander expert to discuss an upcoming event or exercise. Utilize this consultation time to walk through how you plan to utilize Salamander, ask questions, and get a refresher on any items you are subscribed to before your event / exercise takes place. Consultation sessions are limited up to one hour. Visit the bottom of the Training & Support Page to schedule.
FREE Training Consultations
Salamander is offering FREE Training Consultations to customers who are interested in having a one-on-one session with a Salamander expert to discuss an upcoming event or exercise. Utilize this consultation time to walk through how you plan to utilize Salamander, ask questions, and get a refresher on any items you are subscribed to before your event / exercise takes place.
There is a limited number of consultations that are available each month. Consultation sessions are limited up to one hour. To request a consultation time, CLICK HERE .
